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All agency action can be classified in three categories: quasi-adjudication: order making, judicial quasi-legislation: rulemaking executive
Posted On: Nov. 20, 2017
Author: Shipra


communicationWeek 4 dis 1 Empathy In this week’s readings the author discusses emotional intelligence, a concept which measures people’s ability to understand emotions and express them appropriately. As you have learned, this ability is crucial to communicating effectively in interpersonal relationships. One of the major components of emotional intelligence is the ability to empathize with others. First, describe in your own words what it means to have empathy. Second, share an example of a time when you found it difficult to empathize with someone. How did you handle the situation? What could you have done differently to empathize with them? Empathy is the ability to see others as someone of our own. It means sharing and understanding the feelings, emotions, needs and concerns of another individual. The act of empathy is selfless as it helps us to learn in depth about people and build strong relationships with them. It is a skill very much in demand and is valuable to us. Quite often we hear phrases like “being in your shoes” or “soul mates” means empathy. Some people also equate empathy with a spiritual or religious connection with another person. Empathizing with others is not an easy task. However with good communication skills and using imagination and creativity, it is possible to generate empathetic feelings. It has been proven that individuals who acquire the skill of empathy can have a better relationship with others and also a greater peace of mind throughout their life. Empathy implies that you understand and are aware of a situation, and that you can even feel pain vicariously, even though you haven't experienced the situation yourself or are not experiencing it at the moment. From my own personal experience, once my girlfriend wanted to share something with me that had really upset her. I could make out from the mascara stains on her face that she had been really upset. She did not even have to utter a word. It was a big jolt to her, as she blurted out that one of her pets had died. The expectant look on her face, once she said this to me, first made me get up and run. I mean what could I say? I could just utter something like “I feel so bad for you. Your life is never easy and every time you turn around something really awful happens to you. I don’t know what I would do if I were you.”It sounded nice at the first instance, but then this is only a good example of being sympathetic. It does not always work in such a situation. This is a different situation that warrants empathy. Basically, examples of feeling empathy are supporting them, validating their feelings and sharing their feelings about the issue at hand. I could say something like, “I understand so much how you feel right now, you are so frustrated and angry. I would be too if I were in your situation.” Reference Davis M.H.(1996) Empathy: A Social Psychological Approach WestviewPress Eisenberg, N. Janet Strayer(1990) Empathy and Its Development CUP Archive Week 4 dis 2 Attraction in interpersonal relationships Chapter Eight of Making Connections: Understanding Interpersonal Communication addresses the various elements that attract us to other people when we first enter a relationship. It might be just one thing that we like about another person or it could be several things. What do you look for in other people when you first meet them? This could be a potential romantic partner or even a platonic friend. Either way, we each look for or are attracted to certain things when we meet people. Share an example of a time when you developed a friendship/relationship with someone whom you did not get along with at first. What changed for you? When we meet someone for the first time, various factors come into play to form an association or relationship. Two person may get attracted (or on the contrary may not) to each other which ultimately leads to formation of either friendship or romantic relationships. Interpersonal attraction doesn’t just describe the attraction that takes place between different sexes but it also explores the reasons as to why certain people become friends. By understanding the meaning of interpersonal attraction, it is possible to understand why we some people become our friends and others do not. Normally people get attracted to those who have similar values, beliefs, background and interests. This is because there is always a strong desire to feel comfortable around people one is with. In my case, when I meet someone, I look for someone who shares the same values as mine, such as being transparent and honest in dealings. There was this girl whom I met for the first time during my summer camp. She was very friendly and beautiful. I found her smile very captivating and her manner of talk was also very attractive. But at times I found her to be rude and distant in her behavior. It really put me off. After a couple of meetings with her in a group of common friends, I learnt that she was going through an emotional turmoil. In the summer camp, there was an occasion when we were left together alone on a track in the forest. One thing led to another, and we started discussing about ourselves and our likings and disliking. During this talk, she shared with me her innermost feelings. Her father had been very cruel to her mother, and they were undergoing divorce proceedings. She loved her parents but the behavior of her father towards her mother really upset her. I had also been a witness to something similar in my life, when my father ditched my mother when she was carrying me. I shared this information with her, and this developed a bond between us. We could empathize with each other as we had undergone similar kinds of experiences. References Dwyer D. (2013) Interpersonal Relationships Routledge Nicotera Anne Maydan(1993) Interpersonal Communication in Friend and Mate Relationships SUNY Press